To be eligible for a return, all items must be dispatched back to us within 30 days of your original purchase date. The equipment must be unused, in its original, undamaged packaging, and include all accompanying tags and accessories. This ensures the gear remains in match-ready condition for other players. Items showing any signs of wear, damage, or missing components will not be accepted for a return or exchange.
For sizing exchanges on batting pads, gloves, or apparel, please contact our dedicated support team directly. We will guide you through the seamless process to arrange for a quick replacement that ensures your comfort and performance. For English Willow bats, manufacturing defects are covered by a specific warranty. Please provide your purchase details, clear images of the defect, and a brief description for our inspection team to assess your claim promptly.